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Frequently Asked Questions

How does UpGuard work?

UpGuard uses advanced AI technology to analyze Upwork job listings and identify potential red flags that might indicate scams or problematic clients. The extension provides risk assessments and detailed explanations to help you make informed decisions.

How many job scans do I get with the free trial?

The free trial includes 20 job scans. After using all your free scans, you'll need to upgrade to a premium subscription to continue using UpGuard.

Can UpGuard guarantee it will catch all scams?

While UpGuard uses advanced technology to identify potential scams, no system is perfect. We recommend using UpGuard as one tool in your evaluation process, alongside your own judgment and Upwork's built-in protections.

How do I cancel my subscription?

You can cancel your subscription at any time by going to your account settings within the extension. If you have any issues, please contact our support team at support@upguard.com.

When will premium subscriptions be available?

We're working on launching premium subscriptions with unlimited job scans very soon! In the meantime, you can enjoy our free trial with 20 job scans to experience the full capabilities of UpGuard. Sign up for our newsletter to be the first to know when premium plans launch.