Privacy Policy

Last Updated: March 19, 2025

At UpGuard, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Extension.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account (email address)
  • Subscribe to our service
  • Request customer support
  • Provide feedback

Usage Information

When you use our Extension, we may collect information about your interaction with Upwork job listings, including:

  • Job listings you scan
  • Results of scans
  • Features you use
  • Actions you take within the Extension

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Extension
  • Process transactions and manage your account
  • Respond to your comments and questions
  • Send you technical notices and updates
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues
  • Improve our AI models for better scam detection

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Sharing Your Information

We may share your information in the following situations:

  • Third-Party Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing and data analysis.
  • Business Transfers: We may share your information in connection with a merger, sale of company assets, financing, or acquisition.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing
  • The right to data portability

7. Cookies and Tracking Technologies

Our Extension may use cookies and similar tracking technologies to track activity and collect information about how you use our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

The Extension is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@upguard.com.